Job Title: Internal Business Platforms Admin
Location: Can be remote with trips to PD ALTESS only when critical for task performance/completion
Clearance: Fully adjudicated DOD Secret, as a minimum

Contract Labor Category, Education, & Experience:  

Software Engineer – Senior:  Masters +10yrs, or Bachelors +12rs

Software Engineer – Intermediate:  Bachelors +5yrs or Associates +7yrs

Required Certifications:  

  1. CompTIA Security+
  2. Achieve and maintain ServiceNow Certifications (Certified System Administrator, Certified Implementation Specialist- ITSM within the first 6 months of employment
  3. Computing Environment (CE) Certification – can be waived for 3 months after project join date.


 Position Requirements: 

Responsible for all facets of support and administration of on premise internal business tools (primarily ServiceNow) at PD ALTESS. This includes maintaining, updating, and creating complex business logic with the ServiceNow tool. Individual will also maintain and administer the web application servers that hosts ServiceNow as well as other internal business tools on both Windows and Linux OS. This position will work across a wide variety of systems, applications, and projects within PD ALTESS.


Key Responsibilities:

  • End user support of ServiceNow, Atlassian, and Alfresco internal business tools.
  • Following agile SDLC, configure internal business tools to customer requirements (mainly ServiceNow)
  • Performing all required patching, upgrading, and cybersecurity compliance activities for these application environments (Windows and Linux OS).
  • Performing deployment of mid-tier computing capabilities (IIS, Apache, etc.)
  • Maintaining existing and configuring new ServiceNow workflows and custom components
  • Working with customers to enhance ServiceNow capabilities


Required skills:  

  • 1-3 years’ Experience with ServiceNow configuration in the following areas: IT Service Management suite, Platform configuration (forms, workflows, etc.), CMDB/Discovery
  • Understanding of how ServiceNow works with 3rd Party applications
  • Knowledge of Application Server architecture in a large enterprise environment using IIS, Apache, Tomcat
  • Knowledge of Windows and Linux administrations skills.
  • Experience with COTs integrations (specifically: ServiceNow, Atlassian, Alfresco)
  • Working knowledge of Web Services, both SOAP and REST.
  • Working knowledge of XML
  • Working knowledge of the Cyber Command Security Technical Implementation Guides (STIGs) processes and procedures.
  • Strong communication skills (written/verbal)
  • Good interpersonal skills to interact with users, customers, senior level personnel, and team members
  • Ability to work independently and as part of a dispersed team


Please submit your resume to